Solidarity and efficiency, together better
The purpose of this text is to understand the cultural factors and changes that any organizational culture has, as well as characterizing the organizational culture of Chilean Third Sector organizations, and outlining the important changing processes that these cultures have experienced. For this reason, it starts defining what we understand as organizational culture and changes, paradoxes and contradictions that could arise, in a rigorous way. Next, the culture of three different non profit organizations aimed at giving services of general or common interest (Hogar de Cristo, Un techo para Chile y Cooperación de Ayuda al Niño Quemado COANIQUEM) is analyzed and then, the case of a significant non profit organization aimed at membership service (Mutual de seguridad de la Cámara Chilena de la Construcción). Finally, looking at the analyzed cases, it is drawn a global evaluation of the changes made in organizational culture of the Chilean third sector, specially referred to the concept of achieving the goal and management methods.
Has a BA in Sociology from the Pontifical Catholic University of Chile (1971). From 1978 to 1981 he studied his postgraduate degree at the University of Bielefeld, Germany, under the academic direction (Doktorvater) of Niklas Luhmann, obtaining his doctorate degree in 1981. Currently, he is a professor at the Institute of Sociology of the Pontifical Catholic University of Chile. He is also a professor at the School of Engineering, Journalism and Psychology of the same university. He is the author of: “Training of Oligarchies in Auto-management Processes” (1982); “Organisational Management” (1991); “Society and Theory of Systems” (1991) (co-author); “Organisational Diagnosis” (1992); “Organizations for Modernization” (2004); “Negotiation, Cooperating or Competing?” (2006) (co-author). Together with Javier Torres Nafarrate he has written “Introduction to the Theory of Society” by Niklas Luhmann (in press). Together with Pounding Opazo and the collaboration of René Ríos he has written “Organisational Communication” (in press).
Organisational Development Department Manager at Mutual de Seguridad
Is an Industrial Civil Engineer, with a graduate degree in Sciences of Engineering from the University of Santiago of Chile (1991). That same year she studied a postgraduate degree in Strategic Planning at the Faculty of Engineering of the University of Santiago of Chile. From 1993 to 1994 she continues her postgraduate studies at the Faculty of Administration and Economy of the University of Santiago of Chile, obtaining a degree in Business Management in 1995. Currently, she is the Organisational Development Department Manager at Mutual de Seguridad. She has been teaching at the University of Santiago of Chile, the Mayor University and the University of the Americas. She has also taught at the American University of Asunción, Paraguay. She has participated in diverse international congresses in Spain (1997), Germany (1999), Argentina (2000), Brazil (2005) and Mexico (2007). She is the author of “Strategic Planning: Definition and Concepts” (1998), “Methodology Manual for Municipal Strategic Planning (for Local Development)” (2002). Together with Darío Rodriguez she has written the Chilean section from the book of Dolan, Valley, Jackson and Schuler: “Human Resources Management” (2007).
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